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THEFT OF PERSONAL INFORMATION

Publié le 8 août 2019

(Source : Autorité des marchés financiers)

You receive an e-mail asking you to validate your identity by providing personal information.

Never respond to e-mails, text messages or phone calls asking you for personal information, for whatever reason. If you accidentally open such an e-mail or text message, don’t click on any hyperlinks it may contain or open attached files.

You receive an e-mail, phone call or text message from someone claiming to work for the AMF, a financial institution, Revenu Québec or another organization who offers to help you with a case of fraud.

Don’t give the person any personal information. Instead, call the institution or organization at an official phone number (not the one provided by the unknown individual).

You’re asked to act fast to protect yourself from fraud? Before doing anything, think it over. Make sure you’re dealing with a legitimate institution.

Someone offers to protect your computer by accessing it remotely in order to install updates, antiviruses and other required systems.

Never give a stranger remote access to your computer.

Someone offers to provide you with a new SIN for a fee.

Say no! Service Canada This link will open in a new window does not issue new SINs following personal data leaks.

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